Please see below a table to quickly diagnosis your error code shown on the monitor. You may try using the methods suggested in the "Quick Fix" column to troubleshoot your issue. If there is any issue requiring assistance, feel free to contact us at (424) 238-5506, Monday To Friday, 10 AM TO 6 PM.
| Error Code | Definition | Quick Fix |
| E1 | Rear Motor Controller Over-Current | Reconnect controller |
| E2 | Rear Motor Throttle Over-Voltage |
Change Throttle |
| E3 | Rear Motoro Phase Loss | Reconnect controller |
| E4 | Rear Motor Hall Sensor Error | Ensure the right connection with your motor |
| E5 | Rear Brake Error | Adjust your cut-off sensor |
| E6 | Rear Motor Under-Voltage | Leave the battery on charge for more than 7 hours |
| E7 | Rear Motor Stuck | Ensure the motor is unstuck from blocking objects and restart the bike |
| E8 | Rear Motor Communication Error | Reconnect controller |
| E9 | Rear Motor Overheat | Let the bike cool down for 30 minutes and avoid heavy load on the bike |
| E10 | Monitor Communication Error | Reconnect monitor |
| E11 | Rear Motor Speed Sensor Error | Reconnect the controller and ensure the right connection to the rear motor |
| E12 | Power Input Error | Contact support |
| E13 | Rear Motor Heat Sensor | Contact support |
|
E14 |
Motor Over-heat | Let the bike cool down for a while |
| E15 | Rear Motor Over-Current | Reconnect the controller and ensure the right connection to the front motor |
| E16 | Motor Issue | Contact support |
| E17 | Front Motoro Phase Loss | Reconnect controller |
| E18 | Front Motor Hall Sensor Error | Ensure the right connection with your motor |
| E19 | Front Motor Stuck | Ensure the motor is unstuck from blocking objects and restart the bike |
| E20 | Front Motor Error | Contact support |
| E21 |
Front Motor Error |
Contact support |
| E22 | Motor Over-heat | Let the bike cool down for a while |
| E23 | Controller Over-heat | Let the bike cool down for a while |
| E24 | Recognition Sensor Error | Change Controller |
| E25 | Brake Sensor Error | Contact Support |
| E64 | Battery Over-voltage | Unplug the battery and let the bike sit for 24 hours |
| E70 | Rear Motor Mofset Error | Reconnect the controller and ensure the right connection to the rear motor |
| E80 | Over Heat Error | Let the bike cool down for a while |
| E81 | Front Motor Over-Current | Reconnect the controller and ensure the right connection to the front motor |
| E82 | Front Throttle Over-Current | Change Throttle |
| E83 | Front Motor Phase Loss | Reconnect controller |
| E85 | Front Brake Error | Adjust your cut-off sensor |
| E86 | Front Motor Under-Voltage | Leave the battery on charge for more than 7 hours |
| E87 | Front Motor Hall Sensor Error | Ensure the right connection with your motor |
| E116 | Front Motor Stuck | Ensure the motor is unstuck from blocking objects and restart the bike |
| E117 | Front Motor Hall Sensor Error | Ensure the right connection with your motor |
| E118 | Front Motor Mofset Error | Reconnect the controller and ensure the right connection to the rear motor |
| E121 | Front Motor Controller Overheat | Let the bike cool down for 30 minutes and avoid heavy load on the bike |