We aim to ensure that any mistakes or changes to your order are corrected before it ships. If you need help making changes to your order, explore the options below to find out how.
My Order Has Not Shipped
We cannot modify an existing order.
We will need to remove item(s) from the order or cancel the entire order and refund you. From there, you will need to place a new order for the correct item.
Please contact us at email@example.com to cancel your existing order.
My Order Has Shipped
If the items in your order have already shipped, we cannot cancel your order.
You are welcome to work with us to return the order after you've received it. To learn more about the returns process, read: How to Request a Return.
To make a change to your order, please contact us at firstname.lastname@example.org.